The goal of our concept was to make customers feel that they are in a friendly space that resembles a café rather than a cold, high-tech store that provides customer service.
Based on the guidelines, we divided the previous store space into two parts. On one side, the store continues to function in a renewed form, while the other side has gained new content, and a new space opens up that transcends the telecommunication functions: we have created an open workspace, which the public will also be able to use soon, keeping safety in mind. Telenor has ceded a larger portion of the back-office area to future customers: a four-person and an eight-person meeting room, as well as a conference room have been created.
We have used birch plywood on the walls to be able to design exciting details and create a friendly atmosphere, and the furniture is also made of the same material.